Help & Knowledge Base
Frequently Asked Questions
Find quick answers to common questions about designing, ordering, printing quality, payments, and delivery.
Orders & Shipping
Standard shipping usually takes 3-5 business days depending on your delivery pincode. Express expedited delivery options are also available during checkout for urgent requirements.
Yes, you can cancel your order directly from your "My Orders" dashboard as long as the status is "Pending" before it enters our automated production and printing queue.
Once dispatched, you will receive an SMS and email notification with your AWB tracking link. You can also view live tracking updates on your Order Details page.
Design & Printing Specs
We recommend uploading high-resolution (300 DPI) PDF, PNG, or JPEG files in CMYK color mode. For vector logos and sharp text, print-ready PDF is ideal.
The Safety Area is where all critical text and logos must remain so they are never trimmed during cutting. The Bleed Area is the outer margin extending beyond the cut line to ensure no white edges appear.
Yes! We offer sample proofing kits for corporate and bulk clients. You can request samples directly via our Corporate Solutions or Bulk Order page.
Billing & B2B GST
Absolutely. Simply enter your company GSTIN at checkout. All tax invoices clearly itemize CGST/SGST (for UP deliveries) or IGST (for other states) with standard HSN codes.
Yes! Wholesale and volume tiers are built into every product page. For enterprise orders exceeding 6,000 units, our dedicated sales team provides custom quotes.
Still have questions?
Our customer support team is here to assist you Monday through Saturday.